Shipping
US domestic shipping
Ready to Ship:
Items ship within 3-5 days of purchase via USPS. Once your tracking number is provided, your order should arrive within 3–5 business days. Need it faster? Next-day shipping is available for special occasions with an added rush fee.
Custom Pieces:
Please refer to the description on each custom item for estimated processing times. Once your piece is complete, it will ship via USPS and arrive within 3–5 business days from the date it’s sent.
International shipping
We’re currently working on offering international shipping and calculating accurate rates. If you’re outside the U.S. and interested in placing an order, please reach out via the contact form—we’d love to assist you personally while we finalize our international options.
RETURNS
Crochet + Knitwear
All crochet and knit pieces are final sale. Each item is handcrafted as a one-of-one with accurate sizing listed in the description. Please do not size down—each piece is made to fit intentionally. Sizing up is fine for items with drawstrings, as they can be adjusted for a proper, oversized fit.
Embroidered Shirts:
Because these are custom-made based on the details you provide, all embroidered shirts are final sale. You may request a color change within one week of purchase. After that, the order is locked in and cannot be modified or refunded.
Home Decor
All home decor items are final sale. Each piece is made uniquely and not eligible for returns or exchanges.
Damaged Items?
All items are carefully inspected before leaving our studio to ensure they meet our quality standards. We take great care to package your crochet and embroidered pieces securely. If your item arrives damaged, please notify us within 2 days of the delivery date. To help us assess the damage, take clear, close-up photos showing the issue. Please note that items that have been cut, torn, or altered after delivery are not eligible for a refund or repair. If the damage is verified, you will need to ship the item back to our business address. Once we receive it, we will repair the piece and return it to you.